I have a friend visiting me, someone I know from all the time I spent in baja. Her husband just recently passed away and now she is having to deal with all the paperwork hassles of insurance companies etc. The problem is her husband always did everything for her in terms of running the household finances, online bill paying, banking, etc. She doesn't even know how to send an email. She doesn't know how much money she does or doesn't have in the bank because she doesn't know the passwords.
Families need to communicate about these things. You never know who is going to be the first one to go. Everyone assumed it would be her when she was diagnosed with cancer and told to "get her affairs in order" about 7 years ago. But she beat it and outlived her husband.
I'm doing what I can to get her up to speed with the basics of computer terminology and methods. I'm not a tech head but I can do the basic functional things.