haha They still help with some stuff, but if it requires them to do any real work, we have to call the help desk. They're contract employees and not allowed to do anything without a specific order now. They used to be able to enter help tickets, but not anymore. It really sucks.
Tomi, thanks for the well wishes. I'm really hoping they don't find anything on the ultrasound and we can move on from this. He's still producing red blood cells, so there is a strong likelihood he can bounce back from this, as long as it's not cancer. We just have to find the source of the bleeding (kidneys or bladder??) and get it stopped. If it's the leptosporosis, there is a prescribed treatment plan, so I'm optimistic we'll get it solved. But it all depends on the ultrasound and xray results.