Yup. They kept dancing around the answer. I was asking if it was refined or hydrogenated, and finally he said it is "conventional", so I figured that meant refined but googled it. So it is conventionally processed. He also added the initials, RBD which I discovered means "refined, bleached, deodorized."
UGGGHHHH I have been happy in my Coconut Ignorant Bliss since I found Primal, so for over 15 months I have been using bad stuff, thinking it was the greatest thing since sliced bread. Well..... I guess we know how great sliced bread is, so I should have known.